Returns & Refunds – RightPaisa.com

Let’s be practical, not vague.

Eligible Returns

Returns accepted for:

Damaged products

Wrong items delivered

Defective items

Missing parts

Request must be raised within 7 days of delivery.

Not Eligible

No returns for:

Used items

Personal care products

Innerwear

Custom orders

Perishable goods

Process

Raise request in account or email support

Upload photos

Pickup arranged

Inspection

Refund/replacement approved

Refund Timeline

Wallet/UPI: 24–48 hours

Bank/Card: 5–7 business days

Refund goes to original payment method.

Vendor Responsibility

Vendors are responsible for product quality and compliance.

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